Your Guide to GDPR Compliance for UK Businesses
- Your Legal Team

- Sep 22
- 4 min read
Updated: Oct 7
If you run a business that collects or uses any personal data — names, emails, phone numbers, payment info, customer preferences — then UK GDPR applies to you.
Whether you’re a solo founder or a growing SME, data protection laws aren’t optional. But that doesn’t mean they have to be overwhelming.
In this blog, we’ll walk you through what GDPR compliance means, what your business needs to have in place, and how Your Legal Team can help you get sorted — without the jargon.
What is GDPR, and Who Does it Apply To?
The General Data Protection Regulations (GDPR) are a set of rules about how personal data must be handled. In the UK, they are implemented as the UK GDPR, alongside the Data Protection Act 2018.
It applies to any organisation that processes personal data — which means almost all businesses, charities, and sole traders.
You’re processing data if you:
Take customer details online, over the phone, or in person
Send marketing emails or texts
Use cookies on your website
Collect employee or job applicant information
Run surveys, loyalty schemes, or account-based services
⚠️ It applies even if you only have one employee or collect minimal data.
The Core Principles of GDPR
There are 7 key principles that guide how you must handle data:
Lawfulness, fairness, and transparency
Purpose limitation - you must only collect data for specific, legitimate purposes
Data minimisation - only collect what you need
Accuracy
Storage limitation - don’t keep it longer than needed
Integrity and confidentiality - keep it secure
Accountability - you must show how you comply
Understanding these is the first step to building a GDPR-compliant business.
What Your SME Needs to Have in Place
Here’s a breakdown of the key steps to ensure compliance:
1. A Lawful Basis for Processing Data
You must identify and record the legal reason for collecting each type of data. The most common bases for SMEs are:
Consent – freely given, specific, and informed, for example, for email marketing
Contract – needed to perform a service or fulfil a transaction
Legal obligations such as keeping payroll records for HMRC
Legitimate interest – if the processing is necessary and balanced, such as for customer service follow-up
📌 You must document your legal basis and explain it clearly in your privacy notice.
2. A GDPR-Compliant Privacy Notice
You must provide individuals with clear, accessible information about:
What data you collect
Why you collect it
How it’s used
Who it’s shared with (including third-party processors)
How long it’s kept
Their legal rights (e.g., access, correction, deletion)
Most SMEs provide this as a Privacy Policy on their website, plus in onboarding documents and contracts.
3. Valid Consent, Where Needed
If you rely on consent, especially for marketing, it must be:
Freely given
Specific
Informed, and
Easy to withdraw
⚠️ You must also record when and how consent was given.
4. Website Compliance: Cookies and Tracking
If your website uses cookies — including those from Google Analytics, Facebook Pixel, or any ad platform — you must:
Inform users clearly
Get prior consent for non-essential cookies
Provide a cookie policy
Allow users to change or withdraw their preferences
A simple cookie banner isn’t enough — it must give users a real choice.
5. Data Processing Contracts
If you use third parties to handle personal data — for example:
Cloud storage like Google Drive or Dropbox
Email platforms such as Mailchimp or ConvertKit
CRM systems
Payment processors such as Stripe and PayPal
…then you must have a data processing agreement (DPA) in place with each one. The good news is that they will usually provide these as standard; but it’s a good idea to check.
These contracts must contain specific GDPR clauses, including about data security, breach notification, and sub-processors.
6. Security Measures
You’re legally required to keep personal data secure. This means:
Password protection and encryption where needed
Access controls, so that only authorised staff can access data
Regular backups
Secure file sharing
Keeping software up to date
Staff training
If you’re hacked or suffer a breach, you must report it to the ICO (Information Commissioner’s Office) and the affected individuals — so prevention is key.
7. Responding to Data Rights Requests
Individuals have rights under GDPR, including to:
Access their data
Correct inaccurate data
Request deletion - the “right to be forgotten”
Object to you processing their data
Restrict or transfer their data
You need a process to handle these requests within one month.
8. A Data Retention Policy
You can’t keep personal data forever. You need a clear policy on:
How long each type of data is kept
When and how it’s deleted or anonymised
Who is responsible for monitoring this
This applies to customer records, employee files, marketing lists — everything.
9. A Record of Processing Activities (ROPA)
If your processing is high-risk or large-scale, you need to document:
What data you process
The legal basis
Who you share it with
Security measures in place
Many SMEs don’t need a full ROPA, but it’s still good practice to keep internal records.
Do You Need to Register with the ICO?
Yes — almost all UK organisations that process personal data must register with the ICO and pay a data protection fee, unless an exemption applies.
Fees start at £40 per year, depending on your size and turnover.
You can check if you need to register here:
What Happens If You Don’t Comply?
The ICO has the power to:
Investigate your business
Issue warnings or enforcement notices
Fine you (up to £17.5 million or 4% of turnover in serious cases)
Require you to stop using or delete data
But even more damaging can be the loss of customer trust — especially if there’s a breach or complaint.
How We Can Help
At Your Legal Team, we help SMEs stay compliant with confidence. We offer:
Custom GDPR policies and privacy notices
Cookie compliance checks
Data processing contracts and reviews
Staff training and security advice
Ongoing legal support
Whether you need a quick audit or full GDPR setup, we’ll make it clear, practical, and affordable.
Want to check your compliance?
Let’s have a quick chat about where you’re at — and how we can help.
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